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Coronavirus outbreak: Commerce ministry sets up help desk to resolve import, export issues

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NEW DELHI: The government has setup a helpdesk for Covid-19 related export and import related issues being faced in the current situation.

The helpdesk was operationalised by the Directorate General of Foreign Trade (DGFT).

The directorate on Thursday said that exporters and importers can directly flag their issues through the DGFT website, email or telephone call on a toll-free number.

It said all issues related to the Department of Commerce or DGFT can be forwarded at this help desk.

In this regard, it said a proforma spreadsheet listing coronavirus-related import and export issues can be sent to ””.

The proforma seeks details such as data, IEC number and details of the issue that the traders want to flag.

Exporters and importers can also call at toll-free number 1800-111-550.


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