Representative ImageNEW DELHI: The union agriculture minister Narendra Singh Tomar, on Wednesday, launched the All India Agri Transport Call Centre. This will facilitate inter-state movement of perishables in the current situation of lockdown due to the COVID-19 threat
This round the clock Agri Transport Call Centre is an initiative of the union agriculture ministry for coordination between States for inter-state movement of perishables – Vegetables and Fruits, Agri Inputs like seeds, pesticides and fertilizer etc.
“Truck drivers and helpers, traders, retailers, transporters farmers, manufacturers or any other stakeholder who is facing problems in inter-state movement of agricultural, horticultural or any other perishable commodities besides seeds and fertilizers may seek help by calling at the call centre.
Call centre executives will forward the vehicle and consignment details along with the help needed, to state government officials for resolution of issues.
The call centre is being operated by IFFCO Kisan Sanchar Limited (IKSL) from their offices in Faridabad.
“Call Centre lines will initially be manned by 10 customer executives round the clock in 3 shifts of 8 hour each. The service may be scaled up to full capacity of 20 seats based on requirements. The executives will also maintain records and verify the disposal of problem as the case may be,” an official said.
Source: indiatimes.com